At nearly 3,000 employees and growing, Personiv is large enough to scale big programs, but small enough to offer nimble, one-on-one attention. Our process ensures that we will never miss a step so we can scale your program to match your goals.
White Glove Service
With access to senior management and individualized feedback, we offer each of our customers with the same high-level, white-glove service. Your program manager will be a dedicated resource, making sure that we're always ready to answer the call.
A Focus on Quality
One of the biggest concerns for companies starting to outsource is quality. At Personiv, we understand that your brand is the life blood of your organization, and your customers are your top priority. You don’t have to skimp on quality to decrease cost, and you don’t need to relinquish your processes and tools to outsource.
U.S.-Based Account Management
We offer a dedicated account manager based right here in the U.S. to ensure that your program is running smoothly. Based in Austin, Texas, Personiv provides one-on-one service, giving you peace of mind while we focus on quality as you scale.
Each client's program is individualized for their needs, goals and success. We work within our clients tools and systems, while setting them up for long-term growth, giving individualized planning, attention and follow-through.
We only hire, train and retain the best talent in the areas where we work. Whether in our India or Philppines locations, Personiv is known as a top employer, allowing us to gain the best employees to work for our clients and saving time and money.