Personiv EVP & Site Head Vishal Bora Wins Visionary Leader of the Year

Personiv’s EVP & Site Head of their Gurugram, India-based office was presented with the Visionary Leader of the Year Award by CMO Asia as part of their Asia Outsourcing Excellence Awards at the Le Meridien, Sentosa, Singapore. Bora won based on his commitment to his people, his open and engaging communication style and his accomplishments as a leader in the past year.

Within the last 12 months, Bora has led his organization through a major acquisition, transforming his office of more than 500 employees from John Keells BPO to Personiv Gurugram while implementing an effective mentorship program, creating an open and  transparent communication platform and fostering a world-class workplace focused on employee engagement with a dedication to giving back in the community.

“Vishal leads Personiv Gurugram with ease. His devotion to the team under his care is evident, while his visionary approach, solution-oriented mindset and white-glove service to customers propels Personiv to new heights,” David Lesniak, Personiv CEO said. “Vishal keeps an eye to the future and a pulse on the needs of his team. Under his leadership, attrition is down, mentorship is up and a culture of collaboration is the norm.”

All of this has led to an inclusive, hard-working and success-driven workplace, with plans to expand further. The site is currently adding 33,000 square feet of space across two new floors in the state-of-the-art facility.

CMO Asia presented the award after an exclusive invitation-only submission and lengthy personal interview. The organization is dedicated to high-level knowledge and exchange through leadership and networking across industry segments.

“I’m extremely humbled to win Visionary Leader of the Year,” Bora said. “To me, leadership is incomplete without having something to offer to your people. It’s also about Servant Leadership. The servant-leader puts the needs of others first and helps his team to develop and perform as highly as possible. Most importantly, a leader has the capacity to translate ‘vision’ into ‘reality.’”

 

ABOUT PERSONIV

Personiv provides quality outsourced services to companies around the world by developing key processes and systems designed to save time and money. From customer care to back office and recruiting to design, their teams of highly skilled talent stand ready to complete projects with quality and confidence, allowing customers to focus on goal-reaching strategic priorities. With more than 30 years of experience, and sites in three countries, Personiv hires, trains and retains top talent to provide customized, global solutions. For more information, visit www.personiv.com.