Remote Team

Managing Remote Teams: Tips to Making it Work

Whether your existing employees are going remote, you’re thinking of hiring a freelancer or you’re choosing to outsource a full team, having team members scattered across the globe (or even across town) can be a challenge. Check out the best way to prepare for managing a remote team with our tools, tips, and tricks. The … Continued

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Finance and Accounting Outsourcing

Using a Finance and Accounting Outsourcing Provider: What to Expect

When considering outsourcing your finance and accounting function, you probably have questions: How does it work? How do we transition to an outsourced team? How should we start? The process can seem overwhelming. Never fear. All it takes is a solid organizational foundation (and a stellar and experienced partner of course). Read on to answer … Continued

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The Difference Between Bookkeeping and Accounting (And Why it Matters)

By: Megan Weis, VP & General Manager, FAO Most people would be hard-pressed to explain the difference between bookkeeping and accounting. And while bookkeepers and accountants share common goals, their roles support your organization in different stages of the financial cycle. Bookkeeping is primarily transactional and administrative. These resources are concerned with accurately recording financial transactions in … Continued

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4 REASONS: Why Use a Direct-Hire Solution?

If you’re in charge of your company’s recruiting, you know all too well the time-consuming task of sourcing and screening potential hires, providing a positive candidate experience and finding top talent. For many recruiters, there just aren’t enough hours in the day to achieve all the tasks, and if you have other HR obligations on … Continued

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Customer Care Outlook

Customer Care Outlook: 2018

The customer care outlook for 2018 shouldn’t come as a surprise to anyone: multiple communication channels, integrated and seamless customer experience, social media as customer care and around-the-clock agent availability. Customer care simply needs to match the customer lifestyle in order to provide outstanding experiences and to achieve customer loyalty. It sounds simple, right? Not … Continued

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