Ensuring Quality While Outsourcing: Top 7 Rules to Live By

One of the biggest questions we get from our clients is, “How do you ensure quality?” It’s a fair question and one that should be asked, especially of a new provider. As you start thinking about outsourcing, quality is bound to be one of your chief concerns. Can the quality be just as good as … Continued

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Location Matters: Top 5 Reasons to Outsource to the Philippines

As early as 10 years ago, the Philippines was not the country you would think of when hearing the word outsourcing. Fast-forward to today and the Philippines has become the place to be when it comes to offshore, outsourcing services. In fact, the country has tripled its global market share of BPO business since 2004, … Continued

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Outsource Your Recruiting Function

Why Outsource Your Recruiting Function? Today’s Top Five Reasons

If you’re in charge of your company’s recruiting, you know all too well the time-consuming task of sourcing and screening potential hires, providing a positive candidate experience and finding top talent. For many recruiters, there just aren’t enough hours in the day to achieve all the tasks, and if you have other HR obligations on … Continued

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How to Communicate Effectively Across Cultures

Leading a Global Team: How to Communicate Effectively Across Cultures

If you’ve ever worked across continents, you’ve likely run into some cultural differences between you and your team. Whether it be communication, work style or business etiquette, many global business people have found themselves unprepared, or in some cases, confused while working with counterparts in other cultures. To help, we’ve compiled a list of top … Continued

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Keeping Your Team on Track: How to Make Productivity a Priority

Teams large and small struggle with productivity during the work day. Whether it’s social media, endless emails or good old fashion boredom, you may see your team slipping into distractions. As a leader, it can be tough as you notice your department’s to-do list growing and it seems like nothing is getting done. It happens. … Continued

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When Should a Company Outsource? How to Decide What Time is the Right Time

If you’ve considered outsourcing, one of your first questions may be, “Is now the optimal time?” Maybe you’ve been growing a team or building a program for awhile, but haven’t been able to scale. Or perhaps your back-office admin tasks are finally taking a toll on your in-house resources. Whatever the reason, outsourcing your non-core … Continued

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Using Direct-Hire Services: Your Top 3 Questions, Answered

If you’re in the recruiting space, you’re likely quite familiar with direct-hire services, also known as permanent placement. What you may not know is when is the right time to use an agency, where to turn to for services and what to expect. We break down the most asked questions about direct-hire services that we … Continued

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